Our Insite Specialist Support Coordinators have extensive experience providing support to specific, high complex needs and participants with high level risk factors. Our Specialist Support Coordinators assist participants with high support needs to access services and overcome barriers, helping them connect with both mainstream and funded services.
With a broad range of skills and lived experience we can support our participants to implement their plan and navigate complex changes they may be facing through working with broader stakeholders including child safety, office of public guardian, public trustee, nurse and hospital navigators supporting safe transitions.
We currently have capacity for Level 3 Specialist Support Coordination and would love to hear from you.
We are a NDIS registered provider with a dedicated team of NDIS specialist coordinators who are here to help you.
Let us help you navigate complexity and build a sustainable plan of supports that meets your high support needs.
Connect you with the right mainstream and NDIS funded supports
Work with health, justice and government stakeholders to remove barriers
Resolve crisis situations and reduce complexity
Coordinate across multiple services to ensure consistency

We have extensive experience working with participants who face significant barriers, high support needs and complex risk factors. Drawing on over 30 years of lived and professional experience in the disability sector, our Specialist Support Coordinators work with you and your broader support network to reduce complexity, resolve crisis and build a sustainable plan of supports that moves you toward greater stability and independence.
We make it our priority to understand your unique situation, your current support network and the challenges you are facing. With experience in complex case management, we work alongside you and your broader stakeholders to reduce barriers, manage risk and build a sustainable circle of supports around you.


We have the expertise to navigate even the most challenging support environments, working closely with you and your stakeholders to stabilise your situation and implement a plan of supports that meets your needs. Where others see complexity, we see a pathway forward.
We will work with you and your broader stakeholders to ensure the right service agreements and bookings are in place to meet your complex needs. We will coordinate across multiple services and systems to reduce gaps in your support, manage risk and ensure your funded supports are delivering the outcomes identified in your NDIS plan. As your situation stabilises, we will work with you to prepare for your plan review and ensure your funding continues to reflect your needs.

Resolve crisis situations and reduce risk
Coordinate across multiple services and stakeholders
Access mainstream and NDIS funded supports
Reduce gaps and ensure consistency in your supports
Establish service agreements with appropriate providers
Navigate complex systems including Child Safety & Public Guardian
Work toward greater stability and independence
Understand your NDIS plan and funding categories
Ensure you are receiving good quality service
Monitor budgets and use of funding
Constantly monitor conflicts of interest

